Privacy Policy

The Law Office of Lorena Coll (the “Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the types of information that may be collected through collimmigrationlaw.com (the “Site”), how that information may be used and disclosed, and the choices that may be available to you.

This Privacy Policy applies to information collected through the Site. It does not replace any separate privacy notice, engagement agreement, or other terms that may apply if an attorney-client relationship is established.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you submit the contact form, call, email, or otherwise communicate with the Firm. This may include:

• Full name

• Email address

• Telephone number

• Preferred method of contact

• General immigration matter type

• State, country, or location associated with the matter

• A brief, non-confidential description of your inquiry

• A date associated with a possible deadline

• Any other information you choose to provide

Please provide only the information reasonably necessary for an initial inquiry. Do not submit documents or highly sensitive information through the general contact form.

Information Collected Automatically

When you visit the Site, Squarespace and other service providers supporting the Site may automatically collect limited technical and usage information, such as:

• Internet Protocol address

• Browser and device type

• Operating system

• Pages viewed and actions taken on the Site

• Date and time of access

• Referring website or source

• Approximate location derived from an IP address

• Cookie or similar technology identifiers

The Site currently uses Squarespace hosting, security, form, and built-in analytics functionality. The Firm does not currently use the Site for cross-site behavioral advertising.

Sensitive and Confidential Information

The Site is not designed to collect documents or highly sensitive personal information during an initial inquiry. Do not submit Social Security numbers, passport numbers, Alien Registration Numbers, financial account information, medical records, government identification documents, or detailed confidential facts through the general contact form.

Submitting information through the Site does not create an attorney-client relationship. See the Website Disclaimer for additional information.

How We Use Information

We may use information collected through the Site to:

• Respond to inquiries and communicate with you

• Conduct an initial assessment of whether the Firm may be able to assist

• Perform a conflict check when appropriate

• Coordinate consultations or next steps

• Operate, maintain, secure, and improve the Site

• Understand general Site use and performance

• Prevent fraud, misuse, or security incidents

• Comply with legal, regulatory, ethical, or professional obligations

• Protect the rights, safety, and property of the Firm and others

Cookies and Similar Technologies

The Site may use cookies and similar technologies that are necessary for core functions, security, form operation, user preferences, and analytics. You can often control cookies through your browser settings, although disabling certain cookies may affect Site functionality.

SMS and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we Disclose Information

We may disclose personal information in the following circumstances:

Service providers. We may provide information to vendors that support Site hosting, forms, email, analytics, security, spam prevention, data storage, or other business operations, subject to applicable restrictions.

Legal and professional obligations. We may disclose information when reasonably necessary to comply with law, legal process, court order, professional responsibility obligations, or a lawful government request.

Protection and security. We may disclose information when reasonably necessary to investigate misuse, protect the Site, enforce applicable terms, or protect rights, safety, and property.

Business transition. Information may be transferred in connection with a reorganization, merger, sale, or transfer of all or part of the practice, subject to applicable legal and professional obligations.

With your direction or consent. We may disclose information when you ask us to do so or otherwise authorize the disclosure.

The Firm does not sell personal information and does not share personal information for cross-context behavioral advertising.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining appropriate business records, resolving disputes, protecting the Site, and meeting legal or professional obligations. Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, email system, or method of transmission or storage is completely secure, and the Firm cannot guarantee absolute security.

Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to receive information about how it is collected, used, or disclosed. These rights may be subject to verification, exceptions, and legal or professional record keeping obligations.

You may submit a privacy request by emailing contactlorena@collimmigrationlaw.com. The Firm may request information reasonably necessary to verify your identity and request.

California Privacy Information

California residents may have additional rights under applicable law. The Site does not currently use information collected through the Site for cross-site behavioral advertising. Because there is no uniform industry standard for browser “Do Not Track” signals, the Site does not currently respond to them. You may control cookies through your browser settings and any cookie controls made available through the Site.

Children’s Privacy

The Site is intended for a general audience and is not directed to children under 13. The Firm does not knowingly collect personal information from children under 13 through the Site. If you believe a child has submitted personal information, contact the Firm so the request can be reviewed and addressed.

Third-Party Websites

The Site may contain links to websites or services that the Firm does not control. Their privacy practices are governed by their own policies, and users should review those policies before providing information.

Changes To This Policy

The Firm may update this Privacy Policy to reflect changes in the Site, its practices, or applicable requirements. The revised policy will be posted on this page with an updated revision date. Additional notice of material changes will be provided when required by law.

Contact Us

For privacy questions or requests, contact:

Law Office of Lorena Coll

Email: contactlorena@collimmigrationlaw.com

Website: collimmigrationlaw.com